StormClaim Terms of Service

Effective date: July 10, 2026 · Last updated: July 10, 2026

These Terms of Service ("Terms") govern your use of the StormClaim mobile application (the "App"), operated by [COMPANY LEGAL NAME - REPLACE BEFORE RELYING ON THIS PAGE] ("StormClaim," "we," "us," or "our"). By creating an account or using the App, you agree to these Terms.

1. Who This Is For

StormClaim is a tool for licensed roofing contractors and their teams to track storm activity, document property damage, and prepare insurance claim documentation. It is not insurance, legal, or public-adjusting advice, and using the App does not create an adjuster-client or attorney-client relationship.

2. Your Account

You're responsible for the accuracy of the information you enter and for keeping your login credentials secure. You're responsible for all activity under your account and any company account you administer.

3. AI-Generated Content

The App uses AI (Anthropic's Claude models) to analyze photos and estimate damage, costs, and claim strength. AI analysis is a starting point, not a substitute for professional judgment. You are responsible for reviewing, verifying, and correcting AI-generated damage assessments, cost estimates, and reports before relying on them or sending them to a homeowner, adjuster, or insurance carrier. We do not guarantee the accuracy of AI-generated content.

4. Claim Filing

The App generates claim documentation (PDF reports) that you can email or share with insurance carriers and adjusters. StormClaim does not submit claims directly to insurance carriers on your behalf - carriers do not provide a public mechanism for that, and any contact information for a carrier surfaced in the App (phone numbers, portal links) is provided for your convenience only and may change without notice. You are responsible for verifying claim information and for your communications with carriers, adjusters, and homeowners.

5. Team Accounts

If you create a company account and invite team members, you're responsible for managing their access and permissions. Team members can see claims, comments, and activity shared within the company per their assigned role.

6. Subscription & Billing

StormClaim offers three auto-renewable monthly subscription plans, each with a 7-day free trial for first-time subscribers:

Payment is charged to your Apple ID at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel your subscription anytime in your Apple ID account settings after purchase. No refunds are provided for partial subscription periods, except as required by law or Apple's refund policies.

7. Acceptable Use

You agree not to: use the App for unlawful purposes; submit false or fraudulent claim information; attempt to interfere with or reverse-engineer the App; or use the App to harass or harm others.

8. Disclaimers

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT AI-GENERATED ASSESSMENTS ARE ACCURATE, THAT STORM DATA IS ERROR-FREE, OR THAT ANY CLAIM WILL BE APPROVED BY AN INSURANCE CARRIER.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [COMPANY LEGAL NAME] WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APP, INCLUDING DAMAGES RELATED TO DENIED OR UNDERPAID INSURANCE CLAIMS. [liability cap - e.g. fees paid in the preceding 12 months - confirm with counsel].

10. Termination

We may suspend or terminate your account for violating these Terms. You may stop using the App and request account deletion at any time.

11. Governing Law

These Terms are governed by the laws of [FILL IN STATE], without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

13. Contact Us

Email: stormclaimsupport@gmail.com